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What Can Experience Design Do for You? Maybe More than You Think

July 12, 2021
Scott Padgett

Our Experience Design team has been working with clients to turn out stellar experiences in websites, web apps, and mobile apps for over a decade now.  We have been listening to clients and users, collaborating and consulting, and turning out highly usable and beautiful products, marketing sites and materials the whole way.  Beautiful branding, easy and catchy user interfaces, and discoverable and navigable information architectures are our currency, and we have the body of work to demonstrate it.

But what do we really do in Experience Design? What’s the whole value that you get in working with our team?  What is good design work? It’s not just making software look attractive and have a convenient user interface.  Those things are the natural outcome of what we set out to do, but what we are really attacking with each engagement, is helping clients solve problems facing their organizations and users. When they undertake to build a new product, innovate in their industry, or affect change for a population in need by reaching out to donors and change-makers, we are there to analyze the challenges, conceive of options, and document an experience that will bring results by identifying and  addressing the real issues.

We solve problems for all kinds of clients—small entrepreneurs with big vision, fintech companies, big businesses, non-profits, researchers and more.  Like making the lives of realtors 10x easier by figuring out how to build a service long overdue, that saves them hours and hours a week. Like presenting a biotech investment management firm’s brand in such a light as to present the wonder of technological progress to the various parties of innovation, whose money, know-how and initiative bring about that progress.  Like sorting the intricacies of internal business processes around staffing union labor to work big events in a way that saves everyone time and makes it easy for event managers and a labor-staffing consultancy to get the right workers to a job site on time and within budget.  Like diving head-first into the world of crypto trading “degens” and rapidly iterating into existence a platform for totally addictive gaming action—working with our client visionaries, like we always do, to bring to life an experience unmatched in the space.

Along the way, we learn deeply about clients as we’re immersed in their goals and problems, and we bring new thinking to the table—critical, analytical thinking that brings about great solutions.  Sometimes we augment a product team. Sometimes we are the product team. And regardless of whether we’re happily collaborating with stakeholders with great ideas or if we’re dreaming up the killer features ourselves, we bring years of experience and strategic thinking and know-how to projects of every level.  Even the smallest of consulting work benefits from the same well of expert advice as our largest engagements.

We’re happy to share our accumulated knowledge at just the right time to move a project or a business toward success. Maybe it’s a “been there, do this” moment, when setting up the means of getting money or crypto in and out of a gaming platform.  Maybe it’s a nudge in the right direction to get ahead on PR prior to launch of a new app. Maybe it’s ensuring that the logo you create now will be a breeze to expand smoothly to a house of brands, when a few offshoots emerge from your original offering.  If we come across areas where our accumulated insights can help make your life easier, we’ll make sure you benefit from those insights, because we care about our clients and we genuinely want to help them succeed.

So by all means, come to us to make things look, feel and behave in wonderful fashion, but expect to get even more from us along the way.  Reach out, let’s make something awesome together!

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Scott Padgett
Director of Experience Design
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your project

Drop us a note
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Or call us at:
1.617.903.7604

Let's talk about your project

Drop us a note
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Or call us at:  
1.617.903.7604